The Village Laundry Services, LLC 4.1

The Village Laundry Services, LLC

Laundromat

Photos

Review Highlights

"Always friendly and prompt service" friendly staff
"I have been using their wash and fold service for several months now" wash and fold service
"My clothes nice and clean, smell good and folded neatly" clean machines

Location & Hours

437 Monmouth St

Jersey City, NJ

Get Directions

Hours not available. Contact business for hours.

Recommended Reviews

69 reviews
Bahaa Al Yafi
Bahaa Al Yafi

We asked for a tuxedo to be dry cleaned 24 hours before our wedding. Suha accepted the request, and returned the Tux and shirt way before the agreed delivery time. …

Kanupriya Tavri
Kanupriya Tavri

Very unresponsive, poor communication amongst themselves, definitely NOT 1 day outcome. Took almost a month for my dry cleaning and only seldom returned my calls and texts.

Kevin Castiglia
Kevin Castiglia

EDIT: They found my clothes after ~4 months and graciously allowed me to keep the reimbursement that they gave me. I've changed my review to 3 stars.

BEWARE: Lost an entire load of my laundry! NewBridge Laundry misplaced an entire load of my laundry and still hasn't found them after several weeks; although, I am skeptical that they looked very hard and, at this point, I have given up hope for them finding my clothes. I will gladly remove my negative review if they do somehow return my clothes to me since I did enjoy using their service before this incident.

The owner gave me multiple sob stories when confronted. They told me they lost the clothes of someone last year although they did end up finding the clothes eventually. The owner also told me they'd like to sell the business and that they hate themselves for getting into the laundry business altogether. Both of these stories were very concerning to me as a client and I'd be very careful of trusting these people with any clothes that you care about. I was reimbursed after confronting them for a fraction of what my clothes were worth and an even smaller fraction of what it will take to replace the clothes that were lost.

As a former business owner, I can appreciate how difficult it is to run a business; however, at the end of the day, they messed up and lost their clients' belongings. They paid me just enough that I'd go away since it's really not worth my time to fight for the rest of what I believe I am owed.

nat R
nat R
Sukyun Jung
Sukyun Jung

It was my first visit to get some laundry done and the first words I hear from the staff are “what do you want?” in a very disgruntled way. They’re just plain rude and unwilling to help. Will not consider coming back.

Lenton Carter
Lenton Carter

So much better than doing laundry myself. My clothes are clean and neatly folded. The staff is wonderful especially the "smallest member"!

Shannon Julian-Lu
Shannon Julian-Lu

I personally hate doing laundry, so their weekly pickup service has been a huge help in reducing my stress! They come to my door, pick up my clothes, and return them clean and nicely folded within two or three days. Would definitely recommend their service!

Tomas Ruiz
Tomas Ruiz

Awesome service from Suha!

Tony Pento
Tony Pento

Was happy enough with these guys

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